Privacy Policy

1. Introduction

Khadamati ("we", "us", "our", or "Company") operates the Khadamati mobile application (the "App"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information.

We are committed to protecting your privacy. This Privacy Policy describes what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

Account Information

When you create a Khadamati account, we collect information such as your name, email address, phone number, location, profile picture, and work experience (for maids) or household details (for employers).

Communication Data

We collect messages, ratings, and reviews exchanged between users on the platform to provide our services and improve user experience.

Device Information

We collect information about the device you use to access Khadamati, including device type, operating system, unique device identifiers, and mobile network information.

Location Data

With your permission, we collect location information to help match households with nearby maids. You can control location sharing through your device settings.

Usage Information

We track how you interact with the App, including features you use, searches you perform, and profiles you view, to improve our services and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Khadamati platform
• To facilitate connections between households and maids
• To verify user identities and prevent fraud
• To send service-related announcements and updates
• To respond to your inquiries and customer support requests
• To analyze app performance and user behavior
• To comply with legal obligations and enforce our terms

4. Information Sharing

We share your information only in the following circumstances:

• Between Users: When you connect with another user, basic profile information is shared to facilitate your working relationship.
• Service Providers: We share information with third parties who provide services on our behalf, such as hosting, analytics, and payment processing.
• Legal Requirements: We may disclose information when required by law or to protect the rights and safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Control location sharing through device settings

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you request account deletion, we will remove your personal information within 30 days, except where required by law to retain it.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and, if necessary, by sending you a notification through the App.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: