Safety First

Your Safety is Our Priority

At Khdamati, we believe that trust is the foundation of every great service. Here's how we keep our community safe and how you can play your part.

Profile Verification

We verify identity documents and check references for every worker on our platform.

Secure Communication

Always keep your conversations within the Khdamati app for your security and record-keeping.

Initial Interview

We recommend meeting in a safe place or having a video call before sharing your home address.

For Households

  • 1

    Review candidate profiles thoroughly, including their verification badges and reviews from other families.

  • 2

    Conduct a thorough interview. Ask about experience, specialties, and references you can contact directly.

  • 3

    Start with a trial period. This allows both parties to assess the fit before committing to a long-term arrangement.

  • 4

    Keep sensitive items and documents secure during the initial stages of hiring.

For Service Providers

  • 1

    Always inform a friend or family member about where you are going for an interview or first day of work.

  • 2

    Verify the details of the household. Only accept jobs from verified families with clear expectations.

  • 3

    Keep your personal phone charged and easily accessible during your working hours.

  • 4

    If you ever feel uncomfortable or unsafe, leave immediately and contact Khdamati support.

Report Suspicious Activity

Our team actively monitors the platform, but your help is invaluable. Report any suspicious profiles or requests immediately.